Welcome to caxino.live. Protecting your privacy and responsibly handling your personal data is our top priority. We operate in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws to process your data securely and transparently.
Types of Data Collected
- Account Information: Name, date of birth, address, email, and phone number
- Financial and Transaction Data: Payment information, deposits, withdrawals, and transaction history
- Technical Data: IP address, device type, operating system, browser information, and access times
- Game and Usage Data: Activity on the platform, pages visited, game statistics, and interactions with support
- Communication Data: Emails, chats, and support inquiries
Purpose and Legal Basis of Processing
We use your personal data to:
- Set up, manage, and secure your player account
- Process deposits and withdrawals
- Provide a safe, fair, and personalized gaming experience
- Comply with legal requirements, including KYC and AML
- Analyze and improve our services and offerings
- Send personalized bonuses, promotions, and newsletters if you have consented
Sharing of Data with Third Parties
We work with carefully selected service providers, including:
- Payment providers for financial transactions
- IT providers for hosting, maintenance, and security
- Regulatory and supervisory authorities when legally required
Your data is not sold to third parties.
Storage, Security, and Retention
Your data is stored on secure servers and protected with advanced encryption technologies. Strict access controls and security measures prevent unauthorized access or misuse. Data is retained only as long as necessary to fulfill the stated purposes or legal obligations.
Your Privacy Rights
You have the right to:
- Access your stored personal data
- Correct inaccurate or incomplete data
- Request deletion of your data, unless retention is legally required
- Restrict or object to processing of your data
- Receive your data in a structured, commonly used format (data portability)
Contact
For questions or to exercise your rights, contact us at:
www.caxino.live
